Privacy Policy
This policy describes the categories of information LUFFLI may receive when you browse the store, place an order or contact customer support.
Information you provide
Depending on how you use the store, information may include your name, email address, phone number, billing and delivery details, order selections, support messages and other information you choose to provide.
Order and payment information
Information required to process an order may be shared with services involved in payment, fraud prevention, fulfilment, shipping, hosting or customer support. Payment credentials may be handled by the payment service used at checkout rather than stored directly by LUFFLI.
Technical information
The website and its service providers may process device, browser, IP address, referral, cookie and usage information for security, functionality, analytics and performance purposes, depending on the technologies enabled on the live site.
How information may be used
- To process and fulfil orders.
- To communicate about purchases, delivery and support requests.
- To maintain site security and prevent abuse or fraud.
- To improve store functionality and customer experience.
- To comply with legal obligations where applicable.
Retention
Information may be retained for as long as reasonably necessary for order administration, support, security, accounting, dispute handling and legal requirements.
Your choices and rights
Depending on your location, privacy law may give you rights concerning access, correction, deletion, restriction, objection or portability of personal information. To make a privacy request, email info@luffli.store. We may need to verify the request before acting on it.
International processing
Because LUFFLI serves customers in multiple countries, information may be processed in countries other than the one in which you live, subject to the safeguards required by applicable law.
Contact
Privacy questions can be sent to info@luffli.store.